Voyajoy Mobile App
Travel insurance support, wherever your journey takes you.
The Voyajoy app brings quotes, Trip Extras, safety information, emergency help and chatbot support into one clear mobile experience.
Today in Voyajoy
Your trip dashboard
Quote, prepare and get support from the same place.
Four ways the app supports your trip
Each area is designed to make travel insurance easier to understand, manage and use.
Get a quote with Add Trip Extras
Start with the trip details that matter, compare your travel insurance options and add the extras that fit the way you travel.
Stay informedSafety alerts
Travel with useful updates close at hand, so you can react quickly when conditions change during your journey.
Help when it mattersEmergency assistance
Find urgent support quickly, with a direct path to assistance when something goes wrong away from home.
Answers on demandChatbot support
Ask quick questions inside the app and get guidance for quotes, cover, documents and next steps.
Quote and customise
Get a quote with Add Trip Extras
Start with the trip details that matter, compare your travel insurance options and add the extras that fit the way you travel.
The Voyajoy app keeps the quote journey simple and clear. Enter your destination, dates and traveller details, then review your cover before adding optional Trip Extras. Whether you need extra protection for activities, baggage, winter sports or longer journeys, the app helps you shape cover around the trip you are actually taking.
What this helps you do
- +Create a quote from your phone in a few guided steps.
- +Review cover information before you continue.
- +Add Trip Extras where available to match your plans.
- +Keep the journey clear from quote to purchase.
Stay informed
Safety alerts
Travel with useful updates close at hand, so you can react quickly when conditions change during your journey.
Plans can change quickly when you are abroad. Safety alerts are designed to bring important travel information into the same place as your insurance support, helping you stay aware of disruption, destination guidance and issues that may affect your trip.
What this helps you do
- +Receive destination-aware safety information.
- +Keep important updates close to your policy details.
- +Understand what may affect your journey while away.
- +Make decisions with more confidence when plans change.
Help when it matters
Emergency assistance
Find urgent support quickly, with a direct path to assistance when something goes wrong away from home.
Emergency assistance is built for stressful moments, when you need clear next steps instead of searching through emails or documents. The app helps travellers move from problem to action, whether the issue is medical, travel related or connected to important documents.
What this helps you do
- +Access emergency support information from the app.
- +Find help for medical or urgent travel situations.
- +Keep policy support close when you are abroad.
- +Reduce friction when every minute feels important.
Answers on demand
Chatbot support
Ask quick questions inside the app and get guidance for quotes, cover, documents and next steps.
The chatbot gives travellers a faster way to understand common questions without waiting for an email. It can guide users through app features, explain where to find information and point them toward the right support route for more complex requests.
What this helps you do
- +Ask common questions in a simple chat experience.
- +Get guidance about quotes, cover and documents.
- +Find the right next step without leaving the app.
- +Use support before, during and after your trip.
Still got questions?
Answers to common questions about the Voyajoy app are outlined below. For more travel insurance help, visit our customer help page.
See all FAQsYou can get a travel insurance quote, review cover information, add available Trip Extras, access safety alerts, find emergency assistance details and use chatbot support for common questions.
Start by entering your destination, travel dates and traveller details. The app guides you through the quote journey so you can review the available cover before continuing.
Yes. Where Trip Extras are available for your journey, the app helps you add them during the quote flow so the cover better matches your plans.
Safety alerts help you stay aware of important travel information and destination guidance that may affect your journey while you are away.
The app is designed to keep emergency assistance information close at hand, so you can quickly find the right support route when something urgent happens during your trip.
The chatbot can help with common questions about quotes, cover, documents, app features and next steps. For more complex requests, it can point you toward the right support path.
Ready for your next journey?
Download the Voyajoy app
Keep quotes, Trip Extras, safety alerts, emergency assistance and chatbot support within easy reach from the moment you start planning.