Skip to main content

Cookie policy

Which cookies Voyajoy uses, why, and how to change your choice.

Version 1.0 · Last updated 24 September 2026

Your cookie choice

You haven’t made a choice yet, so only essential cookies are used.

What cookies are

Cookies are small text files a website stores in your browser. Some are needed for the site to work at all; others are optional and only set if you agree.

Essential cookies

Always on. The site can't work securely without them, so they don't need your consent.

CookieWhat it does
Sign-in cookieRemembers that you’ve signed in, so you can move between pages of your account without entering your password each time. It expires after a short period for your security.
Stay-signed-in cookieQuietly renews your sign-in in the background, so you aren’t logged out while you’re still using the site. When you log out, it’s removed.
Security cookieChecks that forms and payments really come from you on our site, and not from another website trying to act on your behalf.
Staff sign-in cookiesUsed only by Voyajoy staff when they sign in to our internal systems. Customers never receive these.

They're set by Voyajoy only, can't be read by scripts on the page, and are sent over a secure connection.

Analytics cookies

Only set if you choose “Allow analytics”. Provided by Google Analytics.

CookieWhat it does
Visitor counting cookieLets Google Analytics recognise that two visits came from the same browser, so we can count how many different people use the site. It doesn’t tell us who you are.
Visit tracking cookieKeeps track of your current visit, such as which pages you look at and in what order, so we can see where the site is easy to use and where people get stuck.

They help us understand which pages are used and where the site can be improved. If you later choose “Essential only”, we stop analytics and delete these cookies.

Advertising cookies

We don't use advertising or marketing cookies, and we don't share cookie data for advertising.

Managing cookies

You can change your choice at any time with (also in the footer of every page). You can also block or delete cookies in your browser settings, but blocking essential cookies will stop you from signing in or buying a policy.

Questions about cookies?

If something on this page isn't clear, or you'd like to know more about how we use cookies and look after your information, we're happy to help. Our team can explain what each cookie does, help you change your settings, or answer any other privacy question you have.

You can also read our privacy policy for more on how we handle your personal data.

Contact us

Version 1.0 · Last updated 24 September 2026

We review this policy whenever the cookies we use change. When we update it, the version number and date above change too, so you can always see which version you're reading.

Travel Insurance

  • Regular Single Trip
  • Annual Multi-Trip
  • Long Trip Coverage
  • Special Cases
  • Covered Activities

Follow us

Company

  • About Us
  • Learn More
  • Mobile App
  • Customer Help
  • Travel Advice

Contact Us

Need help? We're here for you.

WhatsApp: +3069xxxxxxxxxx

Email: voyajoy.support@gmail.com

Hours: Mon-Fri, 9:00 AM - 6:00 PM (GMT +2)

24/7 assistance: Click here

Download our app

GET IT ON
Google Play
Download on the
App Store
Voyajoy© 2026 All rights reserved
DisclaimerPrivacy PolicyTerms & ConditionsSitemap